FAQs

Can I track my order?

Once your order ships and tracking information becomes available, we'll provide the details needed to follow your delivery.

Can I change or cancel my order?

Contact us as soon as possible if you need to make a change. We cannot guarantee changes once an order is being processed or has shipped.

What if my order arrives damaged?

Contact us with your order number and photos of the issue, and we'll review it and help you find a solution.

Do you accept returns or offer refunds?

Please see our Returns & Refunds Policy for information about return eligibility and refund requests.

How can I contact Mykzo?

Visit our Contact Us page if you need help with an order or have another question. Including your order number helps us assist you.